Frequently Asked Questions

tex.tracer is the transparency platform that empowers companies, consumers and other stakeholders to act based on the truth.

The platform collects product and supply chain data from primary source by connecting with supply chain partners and verifies this data using time- and geolocation stamps, peer-to-peer reviews and blockchain technology. This data empowers brands and retailers to improve their product and supply chain on environmental and social level and share this information externally via a Digital Product Passport with verified product journey and footprint information.

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The collected supply chain data is verified using time- and geolocation stamps to ensure the data is uploaded at the claimed time and location, peer-to-peer reviews serving as a digital handshake, and blockchain technology for immutability.

tex.tracer enables brands and retailers to collect environmental and social data on product and facility level, allowing them to comply with the requirements of laws and regulations such as the Corporate Sustainability Reporting Directive (CSRD), Ecodesign for Sustainable Products Regulation (ESPR), and Digital Product Passport (DPP).

The Digital Product Passport (DPP) is introduced by the Ecodesign for Sustainable Products Regulation (ESPR) regulation, and is a digital identity card for products, compontents, and materials, which will store relevant information to support product's sustainability, promote their circularity and strenghten legal compliance. Click here to read more information about the DPP.

Brands and retailers can make educated decisions, de-risk their business, and increase brand value by communicating verified supply chain data to consumers. Click here to read more about the benefits for brands and retailers.

Supply chain partners can showcase their transparency efforts, attract more business, and comply with industry regulations. Click here to read more about the benefits for supply chain partners.

tex.tracer helps brands and retailers to collect environmental, social, and product-specific data from primary sources throughout the supply chain.

Book a free demo or get in touch to learn more about how tex.tracer can benefit your business.

tex.tracer is a traceability platform that helps brands map their supply chains from raw material to product. We centralize data, verify it at the source, track ESG performance, and support transparent reporting—including Digital Product Passports.

Primary data comes directly from your suppliers and is time-stamped, geolocated, and authenticated—making it reliable for compliance. Secondary data is based on estimates or third-party sources and lacks verification. tex.tracer ensures you work with primary data you can trust.

tex.tracer complies with GDPR and other international data protection standards. Security and privacy are built into the core of tex.tracer. Your data is stored in a secure environment with strict access controls. Only approved parties can view or edit information, and sensitive data is never shared without consent. We comply with global data protection regulations and apply best-in-class practices to ensure your supply chain data stays safe and confidential.

No. tex.tracer is free for supply chain partners, and there’s no need for special hardware or software. Suppliers can access the platform through a simple mobile-friendly web app, available in multiple languages. Our onboarding team supports them throughout the process to ensure a smooth and fast setup.

Implementation is fast and flexible. Most brands are up and running within a few weeks. All you need is a dedicated point of contact and a list of your suppliers. tex.tracer’s team supports everything from onboarding and training to data collection and integration—so your internal resources stay focused.

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Yes. tex.tracer is designed to work alongside your current systems. We offer API integrations and flexible data formats to connect with ERP, PLM, and other tools—so you can streamline workflows and avoid duplicate work.

tex.tracer goes beyond static supply chain mapping. We collect and verify primary data directly from the source—time- and geolocation-stamped, document-backed, and always audit-ready. The platform combines traceability, ESG insights, and compliance tools in one place. Plus, we offer fast onboarding, global support, and a mobile-first experience for your suppliers.

Certificates and audits are essential, but they only provide snapshots. tex.tracer builds a continuous, verified digital trail across your full supply chain. We link certifications to actual transactions, track ESG performance over time, and prepare your data for upcoming legislation like the Digital Product Passport. It’s about turning static documents into dynamic, trusted insights.